Terms and Conditions

Effective Date: July 2025

Important Notice: These Terms and Conditions govern your use of the Stika platform, a B2B2B marketplace for mobile advertising services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.

1. DEFINITIONS AND INTERPRETATION

1.1 Definitions

In these Terms and Conditions, unless the context otherwise requires:

2. ACCEPTANCE OF TERMS

2.1 Agreement to Terms

By accessing, registering for, or using the Stika Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.

2.2 Capacity to Contract

You represent and warrant that:

3. PLATFORM SERVICES

3.1 Service Description

Stika operates a B2B2B marketplace that connects advertising agencies, clients, and tricycle-based mobile advertising service providers across Nigeria. Our services include:

3.2 User Categories

Agencies: Primary platform users with full campaign management access, white-label capabilities, and client management tools.

Clients: End advertisers who may have view-only access to their campaigns managed by Agencies.

Riders: Service providers who display advertisements on tricycles and earn compensation based on verified performance.

Fleet Owners: Managers of multiple Riders who receive commissions and provide fleet management services.

4. REGISTRATION AND ACCOUNTS

4.1 Account Registration

To use the Platform, you must create an account by providing accurate, complete, and current information. You are responsible for:

4.2 Account Verification

We may require verification of your identity, business credentials, or other information before granting full platform access. Verification requirements may include:

5. FINANCIAL TERMS AND PAYMENTS

5.1 Platform Fees

Stika charges the following fees:

5.2 Preferred Partner Agency (PPA) Program

PPAs receive special benefits including:

5.3 Payment Processing

All campaigns must be fully funded before launch. We process payments through multiple Nigerian payment providers and maintain automated settlement systems for weekly rider payments and monthly fleet owner payouts.

5.4 Fleet Owner Commission Structure

Fleet Owners who manage multiple Riders receive commissions as follows:

5.5 Fleet Owner - Rider Relationship Termination

The relationship between Fleet Owners and Riders operates under the following terms:

5.6 Refunds and Disputes

Platform fees are non-refundable once campaigns are launched. Unused campaign funds may be refunded subject to our refund policy. Payment disputes must be reported within 30 days of the transaction.

6. USER OBLIGATIONS AND CONDUCT

6.1 General Obligations

All users must:

6.2 Prohibited Activities

Users are prohibited from:

6.3 Rider-Specific Obligations

Riders must:

6.4 Campaign Participation and Exit Policy

Riders who join campaign geofences are subject to the following participation requirements:

Minimum Participation Duration

Geofence Exit Process

Campaign Assignment Management

7. VERIFICATION AND PERFORMANCE MONITORING

7.1 Verification System

Our verification system uses computer vision technology to ensure advertisement compliance. Verification requests are triggered randomly and must be completed within 5-10 minutes.

7.2 Anti-Gaming Measures

We employ sophisticated anti-gaming measures including:

7.3 Performance Standards

Riders must maintain minimum performance standards including verification response rates, compliance scores, and geographic coverage requirements.

8. INTELLECTUAL PROPERTY

8.1 Platform Intellectual Property

Stika retains all rights to platform technology, algorithms, software, trademarks, and proprietary systems. Users are granted a limited, non-exclusive license to use the Platform for its intended purposes.

8.2 User Content

Users retain ownership of content they upload but grant Stika a license to use, display, and process such content for platform operations. Users are responsible for ensuring they have rights to all uploaded content.

8.3 Proprietary Analytics

Data analytics, performance insights, and market intelligence generated by the Platform remain Stika's proprietary information, even when derived from user activities.

9. DATA PRIVACY AND PROTECTION

9.1 Data Collection

We collect and process personal and business data as described in our Privacy Policy, including location data, performance metrics, and transaction information.

9.2 Data Security

We implement industry-standard security measures to protect user data, including encryption, access controls, and audit trails.

9.3 Data Retention

We retain user data for operational, legal, and analytical purposes as outlined in our Privacy Policy and applicable data protection laws.

10. LIMITATION OF LIABILITY

10.1 Service Availability

While we strive for high availability, we do not guarantee uninterrupted service and are not liable for service interruptions, system maintenance, or technical issues.

10.2 Limitation of Damages

To the maximum extent permitted by law, Stika's liability is limited to the amount of fees paid by the user in the 12 months preceding the claim. We are not liable for indirect, consequential, or punitive damages.

10.3 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or infrastructure failures.

11. TERMINATION

11.1 Termination Rights

Either party may terminate these Terms with 30 days' written notice. We may immediately terminate or suspend access for violations of these Terms or applicable laws.

11.2 Effect of Termination

Upon termination:

12. DISPUTE RESOLUTION

12.1 Informal Resolution

We encourage users to first attempt informal resolution of disputes through our support channels.

12.2 Binding Arbitration

Disputes that cannot be resolved informally shall be resolved through binding arbitration under Nigerian law, conducted in Lagos, Nigeria.

12.3 Class Action Waiver

Users waive the right to participate in class action lawsuits against Stika.

13. GOVERNING LAW

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the exclusive jurisdiction of Nigerian courts.

14. MODIFICATIONS TO TERMS

We may modify these Terms at any time by posting updated terms on the Platform. Continued use after modifications constitutes acceptance of the new terms. Material changes will be communicated with 30 days' advance notice.

15. MISCELLANEOUS

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between the parties.

15.2 Severability

If any provision is deemed invalid, the remaining provisions shall remain in full force and effect.

15.3 Assignment

Users may not assign their rights under these Terms without our prior written consent. We may assign our rights at any time.

16. CONTACT INFORMATION

For questions about these Terms and Conditions, please contact us:

Email: legal@stika.ng

Phone: +234 901 115 3654

Last Updated: September 2025

Version: 1.0

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